City Building Owners Insurance

293 Route 100, Suite 109
Somers, NY 10589
877-576-5200 Toll-free
917-276-3227 Fax

Carrier Contact Information – Claims

For your convenience, we’ve provided the contact information for the claims departments of all our carriers. You can always call our office with any questions or to report claims. We’ll give you prompt answers and walk you through the process for a speedy resolution.

CarrierPhoneWeb Link
AmTrust (including Wesco)866-272-9267Claims Email
Andover Companies (including Merrimack & Cambridge Mutual)800-225-0770
Berkshire Hathaway Guard888-639-2567
Kingstone Insurance800-364-7045Website
Merchants Insurance Group800-952-5246Claims Email
Mercury Insurance800-503-3724
National General Insurance877-468-3466Report Claim
National Union800-931-9546Claims Email
NYCM Insurance800-234-6926Claims Email
Progressive Insurance800-876-5581Claims Email
PURE Insurance888-813-7873Claims Email
Quincy Mutual Group800-490-0047Report Claim
Safeco Insurance800-332-3226
Security Mutual Insurance800-822-1232Claims Email
Seneca Insurance800-442-5723Claims Email
Travelers Insurance800-252-4633Report Claim
Union Mutual718-576-2680Report Claim
Utica First Insurance800-456-4556
Zurich Insurance800-987-3373Report Claim

How We Choose Partners

One size doesn’t fit all. Certain carriers have expertise in certain property types and in certain geographic areas. Some companies don’t write coastal properties. Some specialize in brownstones, others in multi-family buildings. Our job is to match customers with the best policy for their unique needs.

We research all our partners to make sure they have the proper licenses and financial strength. In fact, we don’t do business with any company that’s not A-rated.

“Stu is cordial. He is professional. He’s patient. No question to him is an ignorant question. You feel like you are being represented by an individual that has your property or your business at heart. For most business owners your business is your life. You want to protect that as much as possible, and he makes you feel you are being protected.  He also lets you know about new laws in the (real estate) industry and that’s very, very helpful. On each policy he saved me at least $500 and I got more coverage. And I got the earthquake insurance that I’ve been requesting (of other brokers) for the last past ten years!  I even got that included to the policy.”
G.M., Multiple Apartment Building Owner, Harlem