City Building Owners Insurance
Carrier Contact Information – Claims
For your convenience, we’ve provided the contact information for the claims departments of all our carriers. You can always call our office with any questions or to report claims. We’ll give you prompt answers and walk you through the process for a speedy resolution.
|AmTrust (including Wesco)||866-272-9267||Claims Email|
|Andover Companies (including Merrimack & Cambridge Mutual)||800-225-0770|
|Berkshire Hathaway Guard||888-639-2567|
|Merchants Insurance Group||800-952-5246||Claims Email|
|National General Insurance||877-468-3466||Report Claim|
|National Union||800-931-9546||Claims Email|
|NYCM Insurance||800-234-6926||Claims Email|
|Progressive Insurance||800-876-5581||Claims Email|
|PURE Insurance||888-813-7873||Claims Email|
|Quincy Mutual Group||800-490-0047||Report Claim|
|Security Mutual Insurance||800-822-1232||Claims Email|
|Seneca Insurance||800-442-5723||Claims Email|
|Travelers Insurance||800-252-4633||Report Claim|
|Union Mutual||718-576-2680||Report Claim|
|Utica First Insurance||800-456-4556|
|Zurich Insurance||800-987-3373||Report Claim|
How We Choose Partners
One size doesn’t fit all. Certain carriers have expertise in certain property types and in certain geographic areas. Some companies don’t write coastal properties. Some specialize in brownstones, others in multi-family buildings. Our job is to match customers with the best policy for their unique needs.
We research all our partners to make sure they have the proper licenses and financial strength. In fact, we don’t do business with any company that’s not A-rated.
“Stu is cordial. He is professional. He’s patient. No question to him is an ignorant question. You feel like you are being represented by an individual that has your property or your business at heart. For most business owners your business is your life. You want to protect that as much as possible, and he makes you feel you are being protected. He also lets you know about new laws in the (real estate) industry and that’s very, very helpful. On each policy he saved me at least $500 and I got more coverage. And I got the earthquake insurance that I’ve been requesting (of other brokers) for the last past ten years! I even got that included to the policy.”